Message sent at 10:30 PM to 2 contacts
Jan 19, 2024
3 contacts messaged without explicit consent
Jan 18, 2024
Message contained multiple spam trigger words
Jan 17, 2024
Collect consent for pending contacts before messaging
Avoid messaging after 9 PM local time
Use personalization to improve message relevance
Process opt-outs within 24 hours
Always obtain written consent
Keep records of consent including time, date, and method
Honor opt-outs immediately
Process all opt-out requests within 24 hours
Maintain records for 7 years
Keep all consent, opt-out, and message records